Culture – The Sustainable Advantage
I say that culture is the sustainable advantage because – in my view – a company is somewhat like a computer system. It is formed of two main parts, firstly the hardware and secondly the software. The hardware is the technical knowledge, machines, buildings and various other parts of a business – and, anyone can…
We need leaders who can create a culture where – as Aristotle said – “pleasure in the job puts perfection in the work”.
Remote Work and “The Synchronizer”
A great article about remote work by Derek Thompson. https://www.theatlantic.com/newsletters/archive/2022/07/remote-work-wfh-debate-management/670482/ Hybrid work is needed (a mix of remote & in person) and Derek says that we need a new role in companies to help us manage hybrid to best effect “The synchronizer would be responsible for solving the new-worker, new-group, and new-idea problems”. Someone who…
What is Corporate Culture? And, a TV recommendation.
I want to give my take on what corporate culture is. Culture is a word banded around in the corporate world, sometimes with the same frequency as those annoying business jargon phrases like “drill down”, “circle back”, and, “on my radar”. Many people use it in all manner of contexts, and few use it sparingly…
The Power of Culture, not Money
Very interesting to learn from Nathan Jones. The Luton Town FC manager who has taken them from League 2, to 3rd in the Championship (with a chance to promote to the Premier League this season) – whilst having the smallest budget in the league. He explained that the culture – The Luton Way – has been a…
Culture Design Canvas
This is a great framework for what decisions you should make when designing your company culture. This happens to be the Airbnb one, but it could be an purpose orientated business. Give it a try, it might just be what you’re looking for!
Hire for culture
Yesterday I shared examples from Southwest Airlines and The Walt Disney Company about their interview process. Zappos Family of Companies takes it a level further. They really hire for culture (and their values as an organisation permeate everything they do). If you take a job with them, they even offer you cash to quit if you prefer: so they can…
If you want to build culture within your teams, let alone remote teams, you should pay attention to who you hire. Do they fit your culture? Southwest Airlines and The Walt Disney Company have some great tactics. What interview questions do you ask them?
When people join your organisation do you on board them and share your culture? What do you do? Facebooks little red book is a book of legend. Dedicated to their company culture, it’s a how to guide of the organisation and it’s way of working.
Honesty & Speaking Up
Yesterday, we saw how Bridgewater Associates fostered radical transparency. Today, Pixar Animation Studios is our case study. They too are building a culture of honesty and encouraging colleagues to speak up. Through daily “crit sessions” teams are expected to comment and feedback on the work of their peers. The purpose of such openness is to improve their products. That’s…